Terms & Conditions

The operating entity, its registered address, and the governing jurisdiction all belong here, and none of them is decided yet.

To be drafted: order acceptance, price and tax display, shipping timeframes, and how membership terms renew and cancel.

To be drafted: what membership includes, billing period, and cancellation.

Drafting constraint, taken from a public commitment: the collar the customer bought keeps working as a collar whether or not a membership is active. The finished terms must say so, and must not claim a right to disable the hardware.

To be drafted, and the most consequential section on the page. Location reporting depends on cellular coverage, battery, and fit, so the terms must be honest that Tobi is a tool and not a guarantee a dog will be found.

Drafting constraint: Tobi makes design claims, never immunity claims, and no health feature diagnoses anything. The terms must match that, not quietly widen it.

To be drafted: return window, condition, who pays return shipping, warranty term, and the statutory rights that cannot be excluded.

To be drafted, including the point that the collar is for tracking your own animal and not a person.

To be drafted: limitation of liability, how changes to these terms are notified, and how a dispute is resolved.